Frequently Asked Questions

Artos is Kingdom First Commerce: a curated marketplace where anyone can buy products from trusted Eastern Orthodox Christian sellers. Every purchase supports Orthodox makers, businesses, families, parishes, and monasteries.

No. Anyone can shop on Artos. The Guild requirements apply to sellers, not buyers. Artos shops are operated by eligible Orthodox makers, businesses, parishes, monasteries, and other organizations.

Icons, books, incense, liturgical items, handmade goods, food, gifts, everyday essentials, and digital downloads. Browse by category, search for specific items, or follow your favorite shops.

Start with this FAQ, visit our contact page, or open a support request when signed in. You can also message sellers directly about specific orders.

No. You can browse, add items to your cart, and check out as a guest. Enter your email address at checkout, or sign in to use your saved account details.

Sign in to save products to wishlists or save shops to revisit later. Create multiple product lists, organize items, and share public wishlists with friends and family.

After payment, signed-in buyers can find their files in Account → Downloads. Guest buyers can download files from the secure order link sent by email. To add guest purchases to your account, sign in or create an account and verify the same email address used at checkout.

Yes. Sign in to message sellers about products or orders. Conversations are saved in your account. If you checked out as a guest, use a verified account with the same checkout email to access your order and message the seller.

In your Account area, you can track orders, manage addresses, view downloads and messages, and adjust profile and notification settings. Guest buyers can view their order through the secure link sent by email. Payment settings manage cards for platform billing and fees.

Review the return policy on the product listing before buying. Contact the seller first if something goes wrong. If needed, sign in to open a dispute from your order page, or contact support. Guest buyers can access these account tools by verifying the same email used at checkout. Digital sales are ordinarily final once accessed or downloaded, unless the seller agrees otherwise or applicable law requires a remedy.

No. The primary product must not be AI-generated, including artwork, icons, writing, audio, video, and digital downloads. Limited AI assistance for incidental content, such as descriptions, packaging mockups, or ebook covers, may be allowed for lawful, human-made products. It must not mislead buyers, infringe intellectual property rights, or involve Orthodox liturgical, iconographic, devotional, or sacramental subject matter.

Eligible sellers can offer fine art prints, posters, framed prints, canvas, ceramic mugs, T-shirts, sweatshirts, stickers, cards, notebooks, badges, hardcover books, softcover books, and magazines. Create the physical product, then open its Fulfillment tab to select the Prodigi item, upload production artwork, and enable print on demand. Artos automatically sends paid orders to Prodigi for white-label printing and shipping while the Artos shop remains the customer-facing seller.